How do MSVL classes differ from other ‘online’ courses?

Most of the online courses are “asynchronous,” meaning the instructors and the students do not meet at the same time for classes, and students watch lecture recordings. These environments are thoroughly reliant on independent absorption of information.

MSVL classes, on the other hand, meet in a live classroom. The classroom is virtual, and the interactions are in real time. An instructor engages conversation with every student present, which creates a collaborative, immersive learning environment.

How long is a Course?

Course lengths vary by program. To determine the course length, visit the designated page for the program you are interested for more details or Contact Us if you have further questions.

What are the technical requirements to take a class?

You will need to have your own personal computer with high speed internet. The following baseline Internet and computer specifications are recommended to participate.

Baseline Internet Access

• 1.5 Mbps downstream speed (3 Mbps ideal)
• .25 Mbps upstream speed (.375 Mbps ideal)
• Wired-in (Ethernet) connection

Baseline Computer

• Windows: Vista or newer
• Mac OS X: 10.8 or newer
• 2GB RAM
• Use of webcam

When and how long are class sessions?

Class typically meets for sessions of 1 to 2 hours at a time, and 1 to 3 days per week. When registering, let us know if none of the current course offerings fit your schedule. Customizable classes are available and we can coordinate meeting days and times that work best for you.

Can I take the class while traveling?

Yes. As long as the location has a sufficient Internet connection, you can take the class with you wherever you go.

I want to learn a specific dialect for a language. Can MSVL do that?

Of course! MSVL Language Training can offer dialects and cultural contexts specific to your needs. An example is a group of Portuguese students, but some students need to learn Brazilian Portuguese and culture whereas others need to learn European Portuguese and culture. MSVL can offer relevant and applicable Portuguese to both groups of students.

Contact Us if you have further questions about dialects, culture, or language offerings.

I represent a school, college or university. Can MSVL class schedules fit the schedule standards already established at our institutions?

MSVL can provide platform hosting and course support for your institution’s existing course offerings. We can bring your classes into our Virtual Classroom Environment! In these instances, class schedules are set by your institution. Whether your course schedules meet multiple days in a week, or meet for several hours at a time, MSVL can host these classes for your students on our Virtual Platform.

What support does MSVL offer to classes?

MSVL offers comprehensive support for all our classes. This includes:

• Providing trained MSVL instructors to teach language classes
• Providing instructional training to your staff instructors to teach in the virtual classroom
• Providing technical support for all classes, whenever they are in session
• Providing a virtual classroom to hold class sessions
• Providing a collaborative learning environment to allow student access to homework, quizzes, grades, and class materials

If you have any questions about class support, please call us at 315.214.7380 for more information and packaging options.

What support does MSVL offer to institutional classes?

MSVL offers comprehensive support for all our classes. This includes:

• Providing trained MSVL instructors to teach a language classes
• Providing instructional training to your staff instructors to teach in the virtual classroom
• Providing technical support for all classes, whenever they are in sessio
• Providing a virtual classroom to hold class sessions
• Providing a collaborative learning environment to allow student access to homework, quizzes, grades, and class materials
• If you have any questions about class support, please call us at 315.214.7380 for more information and packaging options.

New York state customers

For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows:

• Website: www.dps.ny.gov/complaints
• Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p)
• Mail:  Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223